Privacy Statement

Last Updated: October 1, 2024

1.     Introduction

We are Proces Media, publisher of media platforms in the process industry, including Solids Processing, Fluids Processing and MB Maintenance. When you visit our websites (including https://procesmedia.nl, https://solidsprocessing.nl,https://maintenancebenelux.nl and https://fluidsprocessing.nl and https://marketingconnectie.nl), subscribe to our magazines and mailings or buy our content marketing services, we collect, process and store some of your personal data. We are committed to protecting your personal data and respecting your privacy. This Privacy Statement explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2.     Data Controller

In this Privacy Statement, “we” refers to Proces Media B.V., which is the data controller responsible for your personal data:

Proces Media B.V.
Marktplein 2
1421 AC Uithoorn
The Netherlands
Chamber of Commerce number 66862396
Telephone number +31 297 223 462

If you have any questions or concerns about this Privacy Statement or your personal data, please contact us at: [email protected]

3.     Information We Collect

We collect personal data from visitors to our website through the use of cookies, as well as from individuals who subscribe to our magazines, newsletters or mailings. The types of personal data we may collect include:

Website visitors (information collected via cookies or similar technologies):
–        IP address
–        Browser type and version
–        Operating System
–        Pages viewed
–        Time spent on pages
–        Links clicked
–        Any other data provided by cookies

Newsletter subscribers:
–        Name
–        Email address
–        Company name
–        Consent records

Subscribers of commercial mailings
–        Name
–        Email address
–        Company name
–        Click, open and read behavior
–        Consent records

Magazine Subscribers:
–        Name
–        Address
–        Email address
–        Job title
–        Company
–        Industry sector
–        Subscription data
–        Personal log-in information of your company account
–        Payment data
–        Bank account number
–        Interactions with our company, such as correspondence with our sales department or customer helpdesk

Users of our content marketing and Marketing services:

–        Name
–        Address
–        Email address
–        Job title
–        Company
–        Industry sector
–        Quotations
–        Orders, contract information
–        Payment data
–        Bank account number
–        Interactions with our company, such as correspondence with our sales department and Marketing consultants

4.     Purpose and Legal Basis for Processing

We use your personal data for the following purposes:

–        To analyze and improve our website and services (Legitimate Interest)
–        To personalize content and ads (Consent)
–        To ensure the security of our website and systems and mitigate damage in case of a security incident (Legitimate Interest)
–        To send newsletters and mailings to subscribers (Consent)
–        To manage magazine subscriptions and deliveries (Contractual Necessity)
–        To collect and manage customer payments (Contractual Necessity)
–        Financial administration and accounting (Legal Obligation)
–        To comply with other legal obligations (Legal Obligation)

5.     Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We use the following types of cookies or similar technologies (jointly: “Cookies”):

–        Essential Cookies: Necessary for the functioning of our website.
–        Performance Cookies: Collect information about how visitors use our website.
–        Functionality Cookies: Allow the website to remember choices you make.
–        Targeting/Advertising Cookies: Used to deliver relevant advertisements to you.
–        Social media Cookies: Cookies placed on your device by social media platforms or third parties when you visit a website that integrates with these social media services.

Performance Cookies, Functionality Cookies and Targeting/Adverting Cookies are only placed on your device with your consent. For more information about the use of cookies and how you can give or withdraw your consent please refer to the Cookie page on our website.

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.

6.     Data Sharing and Transfer

We do not sell your personal data to third parties unless you have explicitly consented to this for specific cases. Also, we do not otherwise share your personal data with third parties, except as necessary to provide our services, comply with the law, or protect our rights. When we do share data, it may be with:

–        IT service providers who perform functions on our behalf, such as the provider of our cloud server, our e-mail marketing service provider and Google (Google Analytics);
–        Third party service providers we use for customer relation management (our CRM-system) and for bookkeeping and accounting;
–        Subcontractors we may use to provide our services;
–        Logistic partners;
–        Legal and regulatory authorities as required by law

We store your personal date within the European Economic Area (EEA). Sometimes, our service providers may process your personal data in countries outside of the EEA. Such transfers are subject to appropriate data protection agreements such as a group company agreement that is based on EU Commission’s Model Contractual Clauses for data processing activities to which GDPR applies. For more information about such data transfers, if any, and the transfer mechanism on which they rely you can write to [email protected].

7.     Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

8.     Your Rights

Under the GDPR, you have the following rights regarding your personal data:

–        Right to Access: You have the right to request a copy of your personal data.
–        Right to Rectification: You have the right to request correction of inaccurate personal data.
–        Right to Erasure: You have the right to request the deletion of your personal data.
–        Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
–        Right to Data Portability: You have the right to request the transfer of your personal data to another party.
–        Right to Object: You have the right to object to the processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us at [email protected].

In case you believe that our processing of your personal data violates data protection laws, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9.     Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction.

10.   Changes to this Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on our website. We recommend you review this Privacy Statement periodically for any changes.

By using our website, subscribing to our newsletter or mailings, subscribing to our magazines or using our services, you acknowledge that you have read and understood this Privacy Statement.